IT Officer

1.  Infrastructure Planning and Strategy:
   –       Develop and implement strategic plans for the Bank’s IT infrastructure, aligning with business objectives and technology trends.
   –       Assess current infrastructure capabilities and identify areas for improvement to enhance efficiency, scalability, and resilience.
   –       Evaluate emerging technologies and recommend innovative solutions to optimise infrastructure performance and support future growth.
2. Infrastructure Implementation:
   –       Lead infrastructure projects, including network upgrades, server deployments, and data centre and disaster recovery site expansions, from planning to execution.
   –       Coordinate with vendors, contractors, and internal teams to ensure timely delivery of infrastructure projects within budget and scope.
   –       Conduct risk assessments and implement security measures to safeguard infrastructure assets and mitigate cyber threats.
3. System Administration and Maintenance:
   –       Administer and maintain servers, storage systems, network devices, and other infrastructure components to ensure optimal performance and uptime.
   –       Monitor system health, troubleshoot issues, and implement corrective actions to minimise service disruptions and downtime.
   –       Perform routine maintenance tasks, such as patch management, software updates, and system backups, following best practices and change management procedures.
4.  Network Security and Compliance:
   –       Implement and enforce security policies, access controls, and encryption mechanisms to protect sensitive data and ensure regulatory compliance.
   –       Conduct regular audits, and respond to vulnerability assessments, and penetration tests to remediate security risks and vulnerabilities.
   –       Stay abreast of industry standards and regulatory requirements related to network security and data privacy, ensuring adherence to relevant frameworks.
5. Incident Response and Disaster Recovery:
   –       Develop and maintain incident response plans and disaster recovery procedures to mitigate the impact of system outages, cyberattacks, and other emergencies.
   –       Coordinate incident response efforts, including incident triage, investigation, and resolution, in collaboration with IT teams and stakeholders.
   –       Conduct periodic drills and simulations to test the effectiveness of disaster recovery plans and improve response capabilities.

The role of an Infrastructure Officer is crucial for maintaining the stability, security, and efficiency of the Bank’s IT infrastructure. Here are the essential skills required for this role:

1. Technical Proficiency: Solid understanding of network architecture, including LAN/WAN, routers, switches, firewalls, and VPNs. Proficiency in server administration, virtualisation technologies (VMware), and operating systems (Windows Server, Linux). Knowledge of storage solutions, such as SAN, NAS, and RAID configurations.
2. Security Expertise: Understanding of cybersecurity principles, including threat detection, intrusion prevention, and data protection. Experience of security controls, such as firewalls, intrusion detection systems (IDS), and endpoint security solutions. Knowledge of compliance standards and regulatory requirements related to banking IT infrastructure. Ability to analyse security audits, vulnerability assessments, and penetration testing.
3. Infrastructure Management: Proficiency in infrastructure automation and configuration management tools. Experience in capacity planning, performance monitoring, and optimisation of infrastructure resources. Ability to design, implement, and maintain highly available and scalable IT infrastructure solutions. Knowledge of disaster recovery and business continuity planning.
4. Project Management: Strong project management skills, including planning, budgeting, and resource management. Experience leading infrastructure projects from initiation to completion, ensuring adherence to timelines and quality standards. Ability to coordinate with cross-functional teams, vendors, and stakeholders to achieve project objectives.
5. Communication Skills: Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical stakeholders. Capacity to collaborate effectively with internal teams, external vendors, and regulatory authorities. Ability to document infrastructure configurations, procedures, and policies clearly and comprehensively.
6. Problem-Solving Abilities: Strong analytical and troubleshooting skills to diagnose and resolve complex infrastructure issues. Aptitude for identifying root causes of problems and implementing effective solutions. Proactive approach to identifying potential risks and implementing preventive measures.
7. Adaptability and Continuous Learning: Readiness to adapt to evolving technologies, industry best practices, and regulatory requirements. Commitment to continuous learning and professional development through training, certifications, and self-study.
8. Attention to Detail: Strong attention to detail to ensure accuracy and thoroughness in infrastructure configuration, documentation, and maintenance tasks.